- Pay by VISA or Mastercard
- Processing fee charged by Paymentus on all credit cards
- Online - Pay Now!
- By Phone - 1-855-990-1025
Pay My Water Bill
Pay your water & sewer bill online, by phone, by mail, through your financial institution, pre-authorized payment or in person. See below for more details.
Don't understand your bill? See how your Water and Wastewater Bill is calculated.
- Look for "Town of Greater Napanee - Utilities" or "Water & Sewer"
- Enter 6 digit Account Number - NOT the "customer number"
- Payments are uploaded from your bank the next business day
- Check your bank's processing policy to assure payment arrives on or before the due date
- Sign up for a Pre-authorized Payment Plan (PAP) form
- Water account must be in good standing
- Please be aware that this type of payment can take two to three weeks to reach us depending on the bank you use. If using this method, please pay well in advance of the due date to avoid late fees
- Make cheque payable to "Greater Napanee Utilities," 99-A Advance Avenue, Napanee, ON K7R 3Y5
- Include top portion of your bill with payment
- Bring your bill with you so we can process your payment
- Greater Napanee Municipal Administration Centre, 99-A Advance Avenue, Napanee, ON K7R 3Y5
- Hours 9:00 am until 4:00 pm Monday through Friday
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