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The Town of Greater Napanee dog licensing program is managed by DocuPet. DocuPet provides a licensing solution that is simple and convenient and includes added benefits for dog owners including the HomeSafeTM Lost Pet Service, designer tag options, and vouchers. Municipal dog licences can be purchased online through DocuPet:
Licences are required for all dogs over 10 weeks old living in the Town of Greater Napanee. They must be renewed every year prior to the expiration date. Failure to present a valid licence will result in a fine of up to $100.00.
FEE SCHEDULE
Licence Type
Fee Amount
Altered/Intact
$15.00
Replacement Tag
$5.00
Service Dog
No Charge
Please note that Greater Napanee’s dog licensing program now operates on a 365-day cycle. This means that all licences expire the following year on the date they were purchased.
Where can I buy a dog licence?
You can license online in less than 5 minutes and will immediately gain access to your dog’s profile, which is used to reunite you with your dog if it becomes lost. You will comply as soon as you complete the form.
*Please note that your dog tag will be mailed to you within 8 to 10 business days.
If you're looking to renew your dog licence or have licensed with DocuPet in the past, please visit the DocuPet website.
You can also license over the phone by calling DocuPet at 1-855-249-1370.
You can license by mail: 2 Gore St., Kingston, ON, K7L 2L1 license in person at one of the following locations within Greater Napanee:
Community & Corporate Services Office (12 Market Square)
Pet Panache Pet Store (21 Dundas St. West)
Roblin Gas Bar (3243 Hwy 41 North Roblin)
Richmond Grocery (311 Bridge St. West)
Camden Variety Store (425 Camden Rd)
Critter Comforts (113 Richmond Blvd)
Does my dog have to be licensed?
If you own a dog over the age of 10 weeks in the Town of Greater Napanee, you are required to license it each year.
You can license your dog online, over the phone, by mail, or in person.
What are the benefits of licensing my dog?
It is our responsibility to provide a safe community for our citizens and their pets. Licensing plays an important role in our ability to fulfill this responsibility. A licence allows animal control to identify your dog, get in touch with you, and make decisions that are in the best interest of your dog should it become lost or injured.
The Town has partnered with DocuPet to make every dog licence as valuable to you as it is to animal safety.
Your DocuPet Membership includes:
Personalizable Dog Tags with secure online profile
The HomeSafe™ Lost Pet Service
Designer tag selections
A $25 voucher from Ren's Pets
Access to great dog safety and wellness products
Thanks for supporting animal welfare
Where does the money from municipal dog licences go?
Licensing fees help cover the costs of essential animal services including:
Emergency service all year round
Feeding, sheltering and safekeeping of impounded animals
Supporting the rescue of lost and/or homeless dogs
Supporting medical care for sick or injured dogs
Public education initiatives within the community
I no longer own my dog - how can I update the Town?
Get in touch with the DocuPet customer service team to update your record by calling 1-855-249-1370 or emailing info@docupet.com.
Dog Control
Our Dog Control By-law regulates the licensing and control of dogs within the Town.
How many dogs can I have?
You can have up to 3 individually licensed dogs per household unless you have a kennel licence.
Who do I call if I have lost my dog or have found a stray dog?
The Town has contracted Frontenac Municipal Law Enforcement as dog control officers for Greater Napanee. If you have lost your dog or have found a stray, please call Frontenac Municipal Law Enforcement at 613-541-3213.
If you have licensed your dog on line, DocuPet’s HomeSafeTM Service can also help. Login to your profile and report your dog lost. An email will go out to community members letting them know how they can help.
How do I complain about barking dogs or poop and scoop?
The Town has contracted Frontenac Municipal Law Enforcement as animal control officers for Greater Napanee. If you have a complaint, please call Frontenac Municipal Law Enforcement at 613-541-3213
My contact information has changed - how can I update the Town.
Get in touch with DocuPet customer service team to update your record by calling 1-855-249-1370 or emailing info@docupet.com.
Cat Information
The Town of Greater Napanee does not currently have a Cat By-law.
The Napanee Community Kitten Rescue
The Napanee Community Kitten Rescue provides services including adoptions and feral kitten rescues. It is not a shelter.
The Lennox & Addington Branch of the Humane Society provides a number of services, including pet adoptions, pet rescue, investigations and lost pets services. For more information, visit the Lennox & Addington Branch of the Ontario SPCA and Humane Society website.
Widlife Information
How can I help with sick, orphaned or injured wildlife?
Can I claim compensation for livestock killed by wildlife?
Through the Ontario Ministry of Agriculture and Food's Ontario Wildlife Damage Compensation Program, livestock and poultry producers are entitled to make claims to the Town for livestock losses attributable to attacks by wildlife.
What do I do if I believe I have suffered a loss of livestock due to predation?
If you believe your livestock or poultry has been killed or injured due to predation by wildlife:
1) Immediately notify a Livestock Valuer. Do not remove the carcass from the attack site as the Valuer will want to examine the area for evidence to help determine the cause of the loss; or
2) During business hours, you may report a livestock loss by contacting the Town Hall at 613-354-3351.
Who are the Town Livestock Valuers?
The Town has appointed the following people to serve as a Livestock Valuer:
1. Robert Whitfield: 613-352-3605
What happens when I contact the Livestock Valuer?
The Livestock Valuer will:
1) Attend on-site and make a full investigation; and
2) Submit a written report with ten (10) days to the Town
A copy of the report will be provided to you. The Livestock Valuer's report provides details regarding the extent of the damage to the livestock or poultry and the amount of compensation claim awarded. The Livestock Valuer must also state in the report whether or not the livestock or poultry was killed or injured by wildlife.
What are the Maximum Amounts of Compensation?
Provincial regulations establish maximum amounts of compensation.
What if I do not agree with the Municipal Valuer's report?
If you do not agree with the Municipal Valuer's report, you may appeal to the Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA), in writing, within 30 days of receiving the valuer's report. A cheque or money order for $25, payable to the "Minister of Finance" must accompany the appeal. The $25 fee will be refunded if the appeal is upheld.
Animal Welfare
Where do I call to report animal cruelty?
The public can report animal welfare concerns by calling 1-833-926-4625, and calls will be triaged and dispatched for response by the most appropriate local entity. For more information, please see the Ministry of the Solicitor Gerneral website.
For information on Agriculture within the Town of Greater Napanee, please see our Agriculture page.
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