Communications
Service Overview
The Corporate Communications division has been established to ensure that members
of the public, stakeholders and employees receive timely updates about Town services,
events, issues and opportunities.
To ensure that the service can be predictable and consistent, the service is standardized
to focus on the core responsibilities of the Town.
Communications opportunities are regulated by scheduling a maximum number of
communications opportunities per day (3) that are, except for cases of emergencies, to
be scheduled in advance.
Staffing Resources
- 1 full time administration staff member
Funding Sources
- General tax levy
Legislation Requirements
No legislative requirements for this department.
Overview of Services
View the Communications Service Standards Chart
Human Resources
Service Overview
The Human Resources (HR) Department of the Town of Greater Napanee is committed to fostering a respectful, inclusive, safe and high-performing workplace that supports the Town’s strategic goals and values. We serve as a strategic partner to all departments by delivering professional, timely, and effective HR services that promote employee engagement, organizational effectiveness, and continuous improvement.
Our duties include recruitment / staffing, employee / labour relations, compensation and benefit administration, health, safety and legislative compliance, training and development, employee wellness / engagement, disability management and emergency management.
Our service standards are guided by the principles of integrity, accountability, transparency, and collaboration. We strive to ensure that all interactions with employees, management, and external stakeholders are handled with professionalism, confidentiality, and care.
Staffing Resources
- 2.5 full time administrative staff
Funding Sources
- General Taxation Levy
Main Legislation, By-laws and Policies
- Compensation By-Law
- Delegated Authority By-Law
- Union Collective Agreements
- Employment Standards Act
- Ontario Health and Safety Act
- Accessibility for Ontarians with Disabilities Act
- Human Rights Act
- Employment Law
- Service Canada
- Emergency Management and Civil Protection Act
- By-law to Adopt an Emergency Management Program and Emergency Response Plan
- Ministry of Finance
- Canada Revenue Agency
- Workplace Safety Insurance Board
- Ministry of Labor
- Income Tax Act
- Family Responsibility and Support Arears Enforcement Act, 1996
- Canada Pension Plan
- Employment Insurance Act
- Ontario Municipal Employees Retirement System Act 2006
View the Human Resources - Service Standards
Human Resources - Service Levels Presentation
Legislative Services
Service Overview
Responsible for the statutory duties of the Clerk, for the provision of By-law administration, licensing and enforcement services, and for the organization’s records management and privacy programs. Also responsible for the crossing guard program.
Given the significant difference in seasonal request volume, different standards have been set for by-law enforcement for winter (Nov – Mar) and summer (Apr – Oct).
As of April 2026, Cemeteries Administration is also part of the Legislative Services Department, and the Crossing Guards Program has moved to Parks, Recreation & Culture. Crossing Guards are included in this report as the Parks service levels have already been adopted by Council.
The Legislative Services Department provides internal support to Town departments regarding the application of municipal and provincial regulations, but does not provide assistance to the general public with regards to legal advice, interpretation of legislation, or filing of government forms.
Staffing Resources
- 3 full time administrative staff
- 2 full time enforcement staff
- 1 part time contractor
- 7 part time seasonal crossing cards
- 1 casual crossing guard
Funding Sources
- General Taxation Levy
- Fines
- Service Fees
- License Fees
Main Legislation, By-laws and Policies
- Municipal Act, 2001
- Municipal Elections Act, 1996
- Municipal Freedom of Information and Protection of Privacy Act
- Provincial Offences Act
- Vital Statistics Act
- Gaming Control Act, 1992
- Liquor Licence and Control Act, 2019
- Highway Traffic Act
- Funeral, Burial and Cremation Services Act, 2002
- Town of Greater Napanee Regulatory By-laws – various, including:
- Administration: Fees & Charges, Cemeteries
- Animals: Dog Control, Exotic Animals, Feeding of Wildlife
- Licensing: Patios, Taxis, Refreshment Vehicles
- Public Property: Littering, Encroachments, Parks & Public Spaces, Parking, Cemeteries, Smoking
- Private Property: Grass Cutting, Yard Maintenance
- Nuisance: Noise, Loitering
- By-law Enforcement Standards Policy
- Town of Greater Napanee Procedural By-law